Clause #1: Purpose

These General Terms and Conditions of Sale (GTC) define the contractual rights and obligations between Zefame and its customers within the framework of selling the services offered on the zefame.com website. Use of Zefame's services, whatever they may be, implies full and unconditional acceptance by the customer of these GTC.

Clause #2: Definitions

CLIENT: Any registered user on the site who has made a purchase. SERVICE: Any offer on the zefame.com site, whether paid or free. SITE: All domains and subdomains associated with zefame.com. RECHARGE: Credit added to the Zefame account to access paid services. ORDER: Act of purchasing one or more services by the CLIENT.

Clause #3: Pricing

The prices of the services offered on the SITE are indicated in euros and are inclusive of tax. VAT is applied with each RECHARGE. The CLIENT is free to choose the amount they wish to recharge to access the services.

Clause #4: Payment and RECHARGE Methods

To access paid services, the CLIENT must recharge their account through the payment methods offered on the SITE. The credited balance can then be used for any paid service.

Clause #5: Service Provision

After selecting a service, the CLIENT agrees to read and understand the full description of this service before placing an order. It is the CLIENT's responsibility to ensure the service meets their needs and expectations.

Clause #6: Client Obligations

It is the CLIENT's responsibility to provide accurate information when registering and using the services. Any breach or improper use of the services could lead to penalties up to account suspension.

Clause #7: Minimum Age Requirement

By registering on Zefame, the user declares they are of legal age, that is, at least 18 years old. Zefame reserves the right to request proof of age and suspend any account that does not comply with this condition.

Clause #8: Zefame's Responsibilities

Zefame strives to offer quality services. However, it cannot be held responsible for any incident or direct or indirect damage related to the use of the services, or any action taken by social media platforms against CLIENT accounts.

Clause #9: Guarantees and After-Sales Service

Some services come with a warranty period during which the CLIENT can request assistance from Zefame in case of issues. This warranty is specified for each relevant service.

Clause #10: Refund Policy

If an order is not successfully executed due to an error attributable to Zefame or its partners, the corresponding amount will be refunded to the CLIENT's balance.

Clause #11: Right of Withdrawal

According to French law, customers have a right of withdrawal within 14 days from the date of recharging their balance. However, this right of withdrawal cannot be exercised if the CLIENT has already used part or all of the balance to access a service on the site.

Clause #12: Intellectual Property

The content of the zefame.com website, excluding third-party logos and trademarks, is protected by copyright laws. Any reproduction is prohibited without Zefame's explicit consent.

Clause #13: Force Majeure

Zefame cannot be held responsible in the event of failure to perform or delay in the performance of any of its obligations in the case of force majeure.

Clause #14: Jurisdiction and Disputes

In the event of a dispute, the parties will strive to find an amicable solution. Failing this, only the French courts will have jurisdiction.

Clause #15: Changes to Terms

Zefame reserves the right to modify these Terms and Conditions of Sale at any time. Any change will be effective 15 days after its publication on zefame.com.

Clause #16: Electronic Communications

By registering on Zefame, the user, whether an active or potential customer, agrees to receive electronic communications from Zefame, including emails on promotions, special offers, and other company news.

Clause #17: Modification of Information

Clients have the right to request modification of personal information provided during registration. Any modification request must be sent to Zefame support.

Clause #18: Contact

For any questions or complaints, CLIENTS may contact Zefame at the email address: contact@zefame.com.

Clause #19: Privacy

Zefame places high importance on protecting clients' personal data. We collect and process your data in compliance with current regulations, including the General Data Protection Regulation (GDPR).